物流政策
Delivery Information
We endeavour to ship all orders received within 1-2 working days from the day the order is placed. We will contact you by either email or phone if there are any stock shortages or problems with your order.
Please note that whilst we can arrange AM and Saturday deliveries in the UK (mainland), we cannot guarantee that your item will be delivered. Any problems with Saturday deliveries will not be picked up until the next working day.
For any special delivery requirements please contact us on (UK) 01278 773510 or (International) +44 1278 773 510 or sales@tecni.uk.
Please note the estimated delivery time frames provided at checkout and above are not guaranteed. These time frames are in place to give our customers an idea of delivery dates and should not be seen as 100% accurate. Items over 750g will be sent with a courier on a next day delivery service. Your invoice will have the tracking number which can be found on the top right hand side of the paperwork.
If you are experiencing problems with your delivery please contact a member of the sales team who will be happy to help you further.
Carriage charges
Carriage charges are automatically calculated by the item weight on our system. For orders over 50kg please contact us for a quote.
Typical UK Mainland Carriage Charges:
Order weight up to 750g - £4.95 - Royal Mail
Order weight up to 5kg - £11.50
Order weight from 5kg up to 15kg - £19.90
Order weight from to 15kg to 25kg - £36.75
Order weight from 25kg to 50kg - £110.20
Scottish Highlands and Islands:
Carriage to Aberdeen, Falkirk, Outer Hebrides, Inverness, Kilmarnock, Kirkwall, Caithness, East Sutherland, Orkney Islands, Paisley, Perth, Shetlands, Isle of Wight
Order weight up to 750g - £12.35
Order weight up to 2kg - £36.05
Order weight up to 10kg - £48.66
Order weight up to 13kg - £58.34
Order weight up to 15kg - £62.48
Order weight up to 20kg - £66.86
Order weight up to 30kg - £71.54
Northern Ireland, Isle of Man & Scilly Isles:
Order weight up to 750g - £12.35
Order weight up to 2kg - £36.05
Order weight up to 10kg - £48.66
Order weight up to 13kg - £58.34
Order weight up to 15kg - £62.48
Channel Islands:
Alderney, Guernsey, Herm, Jersey, Sark
Order weight up to 750g - £23.39
Order weight up to 2kg - £33.53
Order weight up to 10kg - £129.43
Order weight up to 13kg - £137.15
Order weight up to 15kg - £142.28
Customer Collection
Customers are welcome to collect orders or arrange collection using your own carriers from our works address:
Tecni Ltd, 10 Evercreech Way,
Walrow Industrial Estate,
Highbridge,
Somerset
TA9 4AR
Monday to Friday between 08:30 hrs GMT and 16:00 hrs GMT.
UK Mainland Customers
All orders with a shipping cost of £11.95 will be shipped by courier, and will require a signature.
Scottish Highland & Islands, Northern Ireland, Channel Islands, IOW & IOM Customers
Delivery usually takes about 2-3 working days from date of despatch.
Note: Once items exceed 2kg, we will ship by courier. For orders over 15kgs please contact sales@tecni.uk for a delivery price and times.
International Delivery
TECNI supplies Steel Cable and Wire Rope Products and Lifting Accesories Worldwide from our Manufacturing Facility in the United Kingdom.
International Shipping Information.
To trade internationally a business needs to have either an EORI number,TAX number or XI number, depending on the Country you are purchasing from. If you do not have any of these numbers then you cannot export goods from the UK. This is because the number is used for customs declarations of all goods entering or exiting the UK. Without a number, you could face increased costs (such as storage fees) and delays.
International carriage rates will vary depending upon which zone your country falls into (see below). All costs are based on DAP Incoterms (delivered at place), the carriage cost includes the transport cost from Tecni to the customer but does not include customs clearance or any applicable local taxes or import dutes at destination. The shipping costs are calculated by the item weight automatically by our system. The maximum weight of international shipments for online orders is 30 kgs. For orders over 30 kgs or orders that require a quicker lead time please contact sales@tecni.uk for pricing. All orders will be sent with our couriers on an economy service
Zonal Areas:
Canada
Zone F:
USA
Australia
Cambodia
China
East Timor
Hong Kong
Indonesia
Japan
South Korea
Laos
Macao
Malaysia
Mexico
New Zealand
Philippines
Singapore
Taiwan
Thailand
Vietnam
Algeria
Bahrain
Bangladesh
Bhutan
Brunei
Egypt
India
Israel
Jordan
Kuwait
Lebanon
Morocco
Nepal
Oman
Pakistan
Qatar
Saudi Arabia
Sri Lanka
Tunisia
UAE
Anguilla
Antigua & Barbuda
Argentina
Aruba
Bahamas
Barbados
Belize
Bermuda
Brazil
Cayman Islands
Chile
Colombia
Costa Rica
Curacao
Dominica
Dominican Republic
Ecuador
El Salvador
French Guiana
Grenada
Guadelope
Guatemala
Guyana
Haiti
Honduras
Jamaica
Martinique
Montserrat
Nicaragua
Panama
Paraguay
Peru
Puerto Rico
South Africa
St. Kitts and Nevis
St Lucia
St Marteen
St Martin
St Vincent
Suriname
Trinidad & Tobago
Turks and Caicos Islands
Uruguay
Venezuela
Virgin Islands GB
American Samoa
Angola
Armenia
Azerbaijan
Benin
Botswana
Bukina Faso
Burundi
Cameroon
Cabo Verde
Chad
Congo
Cook Islands
Eritrea
Eswatini
Ethiopia
Fiji
French Polynesia
Gabon
Gambia
Georgia
Ghana
Guam
Guinea
Ivory Coast
Kazakhstan
Kenya
Liberia
Madagascar
Malawi
Maldives
Mali
Mautiania
Mauritius
Micronesia
Mongolia
Mozambique
Namibia
Niger
Nigeria
Palau
Papua New Guinea
Rwanda
Saipan
Samoa
Senegal
Seychelles
Tanzania
Togo
Tonga
Uganda
Uzbekistan
Vanatau
Zambia
Zimbabwe
USA
Belgium
France
Germany
Luxembourg
Monaco
Netherlands
Zone S:
Austria
Andorra
Denmark
Faroe Islands
Finland
Greece
Greenland
Italy
Portugal
San Marino
Spain
Sweden
Zone T:
Bulgaria
Croatia
Cyprus
Czech Republic
Estonia
Hungary
Latvia
Lithuania
Malta
Poland
Romania
Slovak Republic
Slovenia
Zone U:
Gibraltar
Iceland
Liechtenstein
Norway
Switzerland
Albania
Bosnia-Herzegovina
Macedonia
Moldova
Montenegro
Serbia
Turkey
Ukraine
Eire